Returns & Refunds
Returns & Refunds:
Returns and refunds will be investigated and determined on a case by case basis.
DIY Kits, De-Stash Items, and Supplies:
I currently do not offer returns or refunds on DIY Kits, De-stash Items or supplies. If your order has been lost in the mail, I will work with you and the post office to find a solution. Once the item leave my possession I cannot be held responsible for the post office's handling. If your item went priority mail, there will be insurance on your package - where a claim can be filed for reimbursement.
If you are missing an item in your order, please contact me so I may get your missing item to you.
if your order says it was delivered, but it is not on your door step - (and it was sent to the correct address) you will need to work with the post office to track your order down.